- Contact Lax before returning any items.
- You can return the product within 14 days of delivery.
- The product must be in new condition with all the original packaging.
- To avoid any customs charges please clearly mark the package 'RETURNED GOODS'.
- Want to switch to another size of the same product? You can do that, just contact us.
- Want to switch to another product? You can do that, just contact us.
- If a package is unclaimed you might have to pay a handling fee.
Please contact Lax before returning any items.
We happily offer a 14 day exchange/refund policy on all online purchases.
We ask you to treat the product and its packaging with care. The product must be in its original condition. If the product is used or ruined the product shall not be refunded. All shoes should be tried on a carpeted surface before wear. We request that shoes be returned in the same box they were delivered in, and that the shoe box be protected.
We recommend that a Postal Tracking Service be used to return goods and that a tracking number be provided. The parcel should be clearly marked "RETURNED GOODS" in order to avoid any unnecessary Customs' charges. LAX is NOT responsible any charges incurred. Additional charges are the liability of the customer.
Only upon receipt of the returned goods can an exchange/refund be processed.
Exchange/refund will include LAX delivery costs and exclude the delivery costs of returned items.
Exchange/refund is offered at the discretion of the seller.
For any other queries please contact us by mail email@example.com
LAX happily offers exchange on all online purchases within 14 days of receipt of goods. Please see "Returns Policy" above.
LAX reserves the right to charge a handling fee to cover return shipping and administrative costs of any unclaimed packages.
All enquiries: firstname.lastname@example.org